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Home / RANT BLOG / Business / More on my horrible Thomson holiday to Tunisia - The excursions

More on my horrible Thomson holiday to Tunisia - The excursions

Well as you all know I have already blogged about the horrendous Thomson trip to Tunisia I posted about before. I have already explained about the lies the travel agent in Thomson travel agents in Leicester city centre told myself and my girlfriend about the location, and holiday. I thought I would add a bit more detail about the resort, and the excursions.

The first thing that springs to mind is one of the excursions which will be shown to be a big selling point of a trip to Tunisia, and that is the Thomson Sahara expedition - this will set you back around 200TND which is about £100, we were told it would be around £50-60 and quite frankly the truth about the Thomson sahara expedition is that it is over-priced, and you will need easily that much money to survive the 2 day trip spending over 20hours on the coach. Just to put in perspective the kind of facilities you will be offered to use on the way to and from the Sahara, I am very glad I got my Hepititis A jab, as the toilets were often compared to being worse then the "long drops" in Egypt.

 

Rather than ranting on for paragraphs and paragraphs about the horrible Thomson Sahara expedition excursion here is a list of what you can expect:

 

  1. To pay over £100 per head (Even children - which I would not recommend taking)
  2. To spend 20 of the 36 hours on a coach which will definately be at full capacity, and will not have a toilet on board.
  3. Be expected to actually have to pay to use the horrible facilities during the bus trip on the sahara excursion.
  4. You will be given a list of what you will need to take, it exclaims that you will need 20TND if you want to go on the camel ride, 10-20TND for drinks, and a few TND for tipping - If you quadruple this, you will be close to what you need.
  5. The bar in the Sahara is comparable to London prices, and we were lucky we took a bottle of water else we would have had nothing to drink.
  6. You will be having an early rise on the first day, followed by about 4-5 hours sleep the night in the sahara, you will have no ACTUAL leisure time in the Sahara, although the sunset/sunrise is beautiful.
  7. The tour guide will bully you into going on the camel ride, and exclaim about getting photos all together. No photo materialised although they charged for single photos as EXTRA.
  8. You will be given the same food for almost every meal which is disgusting considering the amount you pay, it is not nutritious and if you go I suggest you take some vitamin tablets, or some healthy food.


* Although this isn't really a holiday flaw, it was my girlfriends birthday the day we went on the trip, and we intended on getting a bottle of wine under the sunset in the sahara, but because of the poor guide instructions and extortionate prices at the camp, we had to share half a bottle of water between us, and horrible stomach aches (Which we found when we got home was a bacterial stomach infection from people not washing salad with sterile water) Mmmmm!

Here is what is wrong with Thomson's boat excursion we went on during our holiday in Tunisia, we only went on trips to get away from our disgusting hotel, The Marhaba "Palace":

 

  1. The trip last 1 hour, not 3 hours as the brochure says.
  2. The brochure says free drinks during the entire trip, we got 1 small plastic beaker of coke or fanta.
  3. Don't expect to be able to stop off and jump into the see for a snorkle as the brochure says, the boat will not stop.
  4. Although I know the Thomson boat excursion can not guarantee dolphin sitings during the trip, I spoke to some people who had tripped to the resort several times (God knows why!) and they said the dolphins only visit that part of the coast about 2-3 weeks of the year.


Well there are the 2 excursions, we wanted to do more but quite frankly we are glad we didn't the Thomson representative will dance around the bad parts of the trip, and constantly say it musn't be missed. The whole thing is poorly ran and of even worse quality, I genuinely hope people visit this page or my other Thomson holiday review so they don't go on this holiday, and definately not this resort or with Thomson. I can see how the idea behind it all could be good in thought, but it has been actioned poorly. Everyone I spoke to on the trip was not happy with the money they had spent, and the amount of tipping they were expected to do.

 

Please, if you feel the same way as I do about any Thomson holiday you have experienced, then please let me know either by contacting me or by leaving a comment below.

 


Comments  

 
0 #10 Sami 2010-08-22 20:58
hi we have just booked at the maharba place, all the other reviews are really good for it tho lookig at trip advisor etc. i have stayed in port el kantaoui before aswell off season the same as i have booked for this time. i didnt book any excurtions from the hotel but got recomendations from guests as where to book. we did the 3 day trip round tunisia, taking in the breathtaking sights of the sunrise over the salt lakes, the set for starwars, the desert and camel ride and the plantation/oasis. we paid a few years ago about £200 for 2 adults, stayed at 2 different 3/4 star hotels it was early starts each day and the hotels provided continental breakfast and a packed lunch sandwich crisps drinks etc, and had dinner at what ever place we was visiting for example at the hotel they used in starwars and this was for no extra costs tho you only had to one drink with your meal and you had to pay for any extras.
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0 #9 lia 2010-08-06 17:42
Well look, I always book with Thompson as a single parent with a daughter and have never been dissapointed, the lesson to learn here is read reviews all you can find from anywhere...never go for allocated on arrival and look at the price, because you usually get exactly what you pay for....
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+2 #8 Nilsson 2010-05-24 09:01
Andy- Just seen the item on your holiday disaster on Dom Littlewood's BBC1 programme. (Repeated?)

Good for you, mate, These big and arrogant outfits need showing up. Tour operators get away with more than other ripoff merchants because they don't sell a tangible object and it's harder for the customer to prove lousy service, false promises and overcharging after the event, especially if it all happened a long way away and was perpetrated by subcontractors.

As for your critics here- what pathetic little worms, rolling over for anyone who uses and abuses them, they deserve all the bad service they'd suffer in silence!
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+1 #7 Andy Sharman 2010-04-23 07:21
@ray Hi not sure why you're quite so aggressive toward me. I am not a frivilous complainer and I refuse to receive sub-standard products. I am perfectly within my rights to ask for discount. You would if your latest purchase was.

@Penelope Really confused as to what you're reading. It's quite clear you hate the whole "no win no fee" attitude of today, and so do I. This is the first complaint I've ever registered. Regards your excursion comment, how could I know it was a rip-off till I'd been on it and realised that.

If either of you have any other questions, don't hesitate. Please don't just make assumptive judgements.
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-2 #6 2010-04-23 05:43
ANDY, to me you seem just a tight ass, dont be so tight with your money, spend some and be happy, why go on trips and moan about every aspect, especially what things cost
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+1 #5 2009-10-01 08:28
i totally think this is a rip off, hope you get your money back
and tunisia is beautiful
dont get the wrong idea with this
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-4 #4 2009-09-23 15:42
Andy, you seem like one of lifes great complainers ! Your degree in amatuer dramatics must be that of a very high standard ? There are a few things i would question about your blog. Firstly, if you were so bothered about the reviews on Trip Advisor or such like, did you make no request for a review, or even better, not look yourself before booking your holiday? Secondly, I would say that if you feel that the excursions were overpriced when you arrived in resort, it is extremley laughable that you chose to even go on the excursions! Common sense really comes into play there, and a seemingly intelligent man like yourself, still chose to go on the excursions ! Maybe the trip advisor which you pointed out the agent did not read, could have come into play a little regarding the excursions! Also, regarding the quality of the hotel food and the fact you could not afford a bottle of wine on your excursion, i do not believe this is an issue you should be blaming agent for, the same also applies for the poor quality of the beach, it is unfortunate as the beach is a main part of many people\'s ideal holiday, but unfortunately, beyond control of the agent! In light of this, the world would be a pretty boring place if it wasnt for controversy, however, the saying ringing in my ears right now, is that old chestnut, \"where there\'s a blame there\'s a claim\".
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+4 #3 2009-09-16 13:19
i am tunisian and i went this summer
please dont think tunisia is a bad country
because of this review. NEVER go to port el kantoui is for tourists and gonna be
over priced.
Sousse is a nice place and El Mouradi hotels are usually good.
Sousse is nice and traditional and has good beaches (try Hammam Sousse). I am
really sorry for you but please dont have a bad taste of tunisia.
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0 #2 2009-09-16 08:15
Andy,

Try the company Explore. I\'ve used them so many times and they do everything they say they will do on the itinery. The tour guides are always a pleasure and I always return with a positive experience. I cannot recommend it highly enough.

Good luck
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+2 #1 2009-09-16 03:24
Andy,
we recently went to the same area staying in The Green Park Hotel through Thomsons. We took the \"Gladiators & Pirates\" excursion. Although the Gladiator part (trip to the collosium) was impressive, the Pirates element was an absolute farce. We were told Free Food, Free drink, Free Dancing!!The food was minimal (one small sausage, a scraggy piece of chicken and some cucumber!) The drink consisted of Coke or Water (a shot of, i might add), the Dancing...well i\'ll save you the images in your mind but lets just say a rather large fella and an aging lady were involved. However, the bit that ruined it is, we were taken out into the middle of the sea (not even to a coral) and while some were swimming freely another boat pulled up with approximately 100 Tunisians (or least i assume they were Tunisians) and boarded our boat. We then turned round and took them back to the harbour. Now maybe i\'m overly suspicious but surely that shouldn\'t happen. The fact that these people appeared from nowhere is one thing but the boat now had over 200 people on it (when it holds a maximum of 100) and they took over the boat and left all the tourists who had paid for their day out sitting on the side squashed in like sardines.
My conclusion...do not use Thomson again, they don\'t seem to care about their customers.

Adam
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